This Privacy Policy describes how Healtix collects, uses, and discloses your information when you use our website and mobile application.
Information Collection and Use
To improve our service, we may collect various types of information, including:
- Personal information such as name, email address, and other contact details
- Information about your device, including device model, operating system, and app version
- Data about your medical tests that you upload to the app
- Information about your use of the app and website
Data Storage
We store your data on secure servers and take all necessary measures to ensure their security. Your medical test data is stored in encrypted form and is accessible only to you.
Data Sharing with Third Parties
We do not sell, exchange, or transfer your personal data to third parties without your consent, except when necessary to provide services you have requested or when required by law.
AI Processing
Healtix uses AI to provide chat assistance and analyze health information. When you use the chat assistant, we may send your messages, health profile data (e.g. age, medications), and any attached documents (PDF, analyses) to OpenAI (a third-party AI provider) to generate responses. We obtain your explicit consent in the app before sending any data. OpenAI is contractually required to protect your data with security measures equivalent to ours.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, remember that no method of transmission over the Internet or electronic storage method is 100% secure.
Cookies
Our website uses cookies to improve user experience. You can configure your browser to reject all cookies or indicate when a cookie is sent. However, some website features may not work properly if cookies are disabled.
Privacy Policy Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
Contact
If you have questions or suggestions regarding our Privacy Policy, please contact us at: support@healtix.app.